F.A.Q.

First the Website itself. it is made of pages including texts, photos and a general design. This is a one shot payment for a one shot job. It belongs to you.

There is also the place (server) where your website is hosted. This is a yearly fee, just like renting a home.

Finally your Domain name will have to be created and booked. Here again, this is a yearly fee and during the time of your subscription, you are the owner of this domain name.

The answer is NO. If you choose Dash Komodo and our all-in-one solution, we will take care of everything for you. You will also have 2 free minor updates possible each year, for showing new photos or changing your rates for example. The second year, you will simply be paying for hosting and maintenance of your site. We consider that you are a partner more than a customer, because our relationship is on the long term.

Please let us know the name of your website and what changes you would like and we will answer to you with a Yes or NO. If yes, we give you a quotation, if No we will recommand to you some other web agencies more suited for your needs.

You do not always need a logo but it is honestly better to have one. It helps people to remember you better and also is the first image of your business. We can create you a Logo and helps you with your graphic identity. We keep up to date with trends, business codes and any aspect of business identity. You will be provided with additionnal documents that can be re-used in your professional documentation and can be brought to your local printer.

If you are unsure about what to say or how to promote your business, we can offer you to create the content for you. It will include specific keywords (for Google to help find you) and will be done after a meeting with you where we will ask you plenty of questions, this will help us understanding how to best promote your business.

We can create for you a professional email integrating the name of your website in the email structure. We can also arrange for this email to forward all emails received to your existing email. So you do not have to change your habits. For people who are allergic to Emails, please stick to phone calls with your customers. Nothing worst than unanswered emails.

Depending on your project, it can take from 10 working days to a lot more. This is the time needed by Dash Komodo to execute all necessary tasks. Now if we wait for your text or photos to be sent to us, we will keep working on other aspects when possible , but if you create delays, these delays will of course impact the delivery time of your website.

We can create business cards for you, you will receive an electronic file and will just need to bring it to your local printer (we can also directly deal with your local printer). Leaflet can also be created, in that case we will need a meeting to understand exactly the purpose, the design, the information and the format you need.

We specialize in small size businesses , other larger agencies will be only be looking at very large customers. We do good work on what we can handle, if your request is too technical or too large, we will simply help you find a more suitable agency for your project. Customer satisfaction is our main priority and due to the long term relationship we have with them, we often support them beyond our contracted services, we can give you advice for your business too. We have zero interest to have angry customers, absolutely zero.

Dash Komodo can also improve your visibility beyond your website. We also touch Social Networks, Organizational Question with you if needed and help you obtaining the necessary good reviews for your business.